Accomplishments

The following are list of just a few of the accomplishments in 2022:

Security

ITS partnered with NU Legal and Faculty Senates on each campus, NU ITS has worked to implement and raise awareness of updated minimum security benchmarks in Executive Memorandum (EM) 16 policy
Application development teams on each campus worked closely with the NU ITS security team to enhance and standardize security practices within web and application development across the NU system

implemented automated role-based licensing for Microsoft 365
partnered with Academic Affairs and HR units across the system to advance and standardize email account de-provisioning practices
upgraded the Oracle Exadata environment alongside a transition to the Bellevue Data Center, significantly improving speed and production capacity for key databases and processing for core services including Financial Aid, course drop/add, and tuition calculations
outsourced and decommissioned our legacy Network Operations Center
implemented a software-defined wide area network (SD-WAN) to extend the unified network to the University of Nebraska' outstate locations, improving security and opening doors for increased performance
partnered with P2P to complete a master services agreement with Rev for lowest-price captioning

partnered with the NU Executive Vice President/Provost's Office, as well as campus offices of research, to enhance ITS's support of research and creative activity
after a successful RFP in partnership with P2P, collaborated broadly across all NU campuses to pilot, select, implement, train faculty, and fully migrate from VidGrid to YuJa video content management for accessible academic video creation, which is typically utilized by NU faculty and students through a seamless Canvas integration
upgraded and replaced/repaired hardware used for teaching in classrooms at UNK, UNL, and UNO
overhauled storage finder application and implemented a new tier of on-premises storage to better meet the needs of researchers
added functionality in collaboration with Student Information System administrative offices to improve change of campus, reverse transfer, batch process grouping, Open Nebraska attribute tracking, and admission application processes

supported customer relationship management (CRM) exploration, expansion, and implementation efforts at UNK, UNL, and UNO - these efforts are focused on enhancing top campus goals of recruitment and retention of NU students
expanded our support of research faculty and research grants across UNK, UNL and UNO
continued our support of the Open Nebraska digital course materials program - our instructional technologists train faculty with incorporating these materials into Canvas, our network team ensures wireless access points will support increased traffic from multiple device connections, and our IT strategy team leads the system-wide tracking of savings in addition to coordinating a faculty-led study of the impact of Open Nebraska on student success at NU

envisioned and conducted the first NU ITS Leadership Academy, an in-house year-long leadership and organizational development program for approximately 30 NU ITS staff
through continual focus on increasing retention of high-performing staff, we decreased NU ITS attrition to 9.5% in 2022